Whether it arrived by phone, email, or letter — that contact was real. We’ve identified unclaimed funds in your name and we’re ready to return them to you. You pay nothing unless we succeed.
Unclaimed money sitting in Australia right now
$15.8B
No Refund, No Fee — Guaranteed. Our recovery fee is only charged after your money arrives in your account.
We are a licensed Australian unclaimed money recovery service (NSW Govt. Registration ID: 166741465). We search over 30 government and financial databases to locate unclaimed funds, then personally reach out to the rightful owners. If you received our call, email, or letter, it means we have already identified money that appears to belong to you.
We handle the complexity. You handle the easy part.
01
Fill in the short form below or call us directly. This lets us match your identity to the funds we’ve located — a legal requirement before we can proceed.
02
Our team prepares all documentation on your behalf. In some cases we may request a copy of your ID. This protects you and ensures the funds go to the right person.
03
We submit the claim directly to the institution holding your money — whether it’s a bank, insurer, government authority, or share registry — and manage all follow-up.
04
Recovered funds are held in our trust account. Our fee is deducted and the balance transferred straight to your bank — nothing from your pocket. If funds are paid directly to you, we’ll arrange our fee from there.
There is nothing to pay to get started. We invest our time and expertise upfront, at no cost to you, before a single dollar changes hands.
Our fee comes exclusively from the money we recover on your behalf. If we don’t recover anything, you owe us nothing. Your success is the only way we get paid.
We prepare every document, complete every form, and manage every submission on your behalf. You won’t need to navigate complex institutions or government processes alone.
You’ll hear from us at every stage of your claim. No silence, no uncertainty — just clear, consistent communication until your funds are safely returned.
We are a government-registered Australian business (NSW Govt. ID: 166741465) and legally required to return funds exclusively to the verified rightful owner. The law that governs us is also your protection.
We search over 30 Australian and international databases — including bank registries, ASIC records, insurance registers and government trust accounts — leaving no stone unturned.
$15.8B
Money becomes "unclaimed" for surprisingly ordinary reasons. You changed address. A company you held shares in was acquired. An old insurance policy matured. A refund was processed to an account you closed years ago.
Under Australian law, funds left dormant for seven years are transferred to Government Trust accounts where they sit, earning no interest, waiting to be reclaimed.
Only 2% of Australians ever successfully reclaim these funds on their own. The process involves identifying which institution holds the money, proving your identity across systems that may have outdated records, and navigating institution-specific claim procedures.
That's exactly what RefundWorks does for you.
⚠️ Act before it's too late: Once unclaimed funds are absorbed into consolidated Government revenue, they cannot be retrieved. The longer you wait, the greater the risk your money disappears permanently.
Scepticism is natural. Here's what our clients had to say once their money was returned.
"When I received a letter from RefundWorks, I called to see what this was all about. After completing some documentation, I waited — and then $9,850 landed in my account several weeks later. Outstanding service from their team."
"I was really surprised to get the call, and while I thought it was a long shot, their No Refund–No Fee policy took all the risk away. Five weeks later I received $2,850. I couldn't be happier with their service."
"We were contacted about unclaimed money in our company name we had no idea it existed. Despite the added complexity of a deregistered company, just weeks later the money was in our account. I could not recommend RefundWorks enough."
"I woke to a lovely surprise in my bank account. I was sceptical when I first got the call about lost money, but every dollar counts. Thank you for your professional service and for patiently answering all my questions."
Registered with the NSW Government (ID: 166741465) and fully compliant with Australian consumer protection law.
Our operations are governed by the AML/CTF Act 2006 — meaning we are legally required to verify and return funds only to the rightful owner.
Our recovery fee is only payable after your money has been successfully recovered and deposited into your account. No upfront costs, ever.
All searches and personal information are handled securely and confidentially. Your privacy is paramount at every stage.
Yes. RefundWorks is a real, registered Australian company (ABN via Aurora Capital Australia Pty Ltd, NSW Govt. ID: 166741465). We proactively contact people after identifying unclaimed funds in their name. We never ask for payment upfront — only after a successful recovery.
Our fee comes exclusively out of the money we recover for you — so it costs you nothing out of pocket, ever. You only pay once funds have been returned to your account, and your payment comes directly from those recovered amounts. If we don't recover anything, there is nothing to pay.
Most claims are resolved within a few weeks. More complex cases — such as businesses, estates, or funds held across multiple institutions — can take longer. We'll keep you updated throughout the process.
Australian law requires us to verify the identity of claimants before funds can be released. This is to protect you — it ensures nobody else can claim what is rightfully yours. We may request a certified copy of your ID in some cases.
Funds that remain unclaimed are eventually absorbed into consolidated Government revenue — and once that happens, they cannot be retrieved. The timeframe varies by state and institution, so it's worth acting promptly.
Yes. We regularly recover funds for companies, trusts, and deceased estates. These cases may involve additional documentation (such as company letterheads or probate documents), but our team handles all of it on your behalf.
Most claims are resolved within a few weeks. More complex cases — such as businesses, estates, or funds held across multiple institutions — can take longer. We'll keep you updated throughout the process.
Australian law requires us to verify the identity of claimants before funds can be released. This is to protect you — it ensures nobody else can claim what is rightfully yours. We may request a certified copy of your ID in some cases.
Funds that remain unclaimed are eventually absorbed into consolidated Government revenue — and once that happens, they cannot be retrieved. The timeframe varies by state and institution, so it's worth acting promptly.
Yes. We regularly recover funds for companies, trusts, and deceased estates. These cases may involve additional documentation (such as company letterheads or probate documents), but our team handles all of it on your behalf.
Complete the form and a RefundWorks specialist will be in touch within one business day. Or if you'd prefer, call us directly.
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